RTA unveils 82 tech projects, AED 1.6 billion investment
With a total expenditure of 1.6 billion dirhams, 82 projects and initiatives are part of the Roads and Transport Authority's (RTA) extensive digital plan for the years 2023–2030.
The Roads and Transport Authority (RTA)
The primary goal of this strategy is to bolster the RTA's global leadership in the realm of digital transformation by strategically leveraging data investment and implementing a flexible and scalable digital infrastructure.
Financial Technology Mobility:
The strategy aims to achieve 100% financial technology mobility, facilitating seamless and efficient financial transactions within the RTA's operations.
Digital Adoption:
A target has been set to raise the rate of digital adoption for RTA services to 95%, ensuring a widespread and efficient utilization of digital platforms.
Employee Digital Empowerment:
The RTA envisions empowering its workforce digitally by 100%, fostering a digitally proficient and agile organizational culture.
Artificial Intelligence Use Cases:
The strategy entails the creation of 50 use cases in artificial intelligence, demonstrating a commitment to integrating cutting-edge technologies to enhance operational efficiency.
Leadership Vision:
The RTA's dedication to embracing contemporary technology was emphasised by Mattar Al Tayer, the organization's Director-General and Chairman of the Board of Directors. In order to provide cutting-edge, high-quality services that are in line with the creative directions of His Highness Sheikh Mohammed bin Rashid Al Maktoum and His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, he emphasised the significance of digital transformation initiatives.
Strategic Axes:
The digital strategy is built upon six key axes, focusing on enhancing people's happiness, delivering quality digital services, leveraging data intelligence, optimizing integrated digital operations, achieving excellence in asset management, and fostering innovation and partnerships.
Implementation Phases:
The strategy outlines a four-phase implementation plan spanning seven years. The preparatory phase involves completing seven projects valued at approximately 466 million dirhams. Subsequent phases include the implementation of 62 projects and initiatives in the first phase (costing 829 million dirhams), 10 projects and initiatives in the second phase (valued at 249 million dirhams), and 3 projects and initiatives in the third phase (with a budget of 100 million dirhams).
Performance Indicators:
To gauge the success of the strategy, 12 key performance indicators have been identified. These include the adoption of digital services and transactions, the happiness index for smart services, compliance with the governance framework for technical systems, data products index, cloud computing readiness index, Internet of Things connectivity, data maturity index, and the index for digital services provision.